Sponsorships: Affiliation Sells

Partner. Sponsor. Supporter.

No matter the name, partnerships, sponsorships and supporting roles create bigger and better experiences because of the relationship.

Pulling heartstrings.
Loyal customers are a valuable asset. The absence of tangible differences among products or services is an inescapable consequence in today’s marketplace where emotional logic has become the single most important business driver. Without emotional ties, a product or service is just like every other product or service. Affinity or cause marketing events and partnerships mean effective marketing is not tied to ears and eyeballs, but to heartstrings. Through sporting events, entertainment, the arts and nonprofits, smart companies can build brand and customer loyalty by affiliating their company, or its products and services to issues, events and organizations that current and potential customers care about.

Bigger pie.
Sponsored events create media opportunities. Whether through media partners or publicity, event sponsors gain big visibility because events typically generate wide media exposure. For many businesses, the cost of purchasing the same amount of media exposure that a sponsorship may garner through advertising or public relations is not affordable. In a challenging economy, sponsor affiliations can be very a valuable part of the marketing mix, expecially for smaller companies.

Seeing is believing.
Sponsorships can create, change and definitely reinforce the image of a brand. While images and brands can be projected through advertising, paid media can lack authenticity. Sponsorships create direct visual exposure to key audiences and the associated media attention creates credibility. The seeing part is big just from the courtside, trackside and on-the-field event banners and graphics.

Driving traffic.
When companies use the assets of their sponsorships they have many opportunities to create traffic-building promotions to event attendees. Sponsors can typically showcase products at events. Attractions, restaurants or service business may offer discounts. Media outlets can distribute premium items. Take a closer look at the logos printed on t-shirts worn at the gym, grocery store and at school.

Customers speak.
They are willing to reward, or even worse, punish with their wallets. Just think of the recent backlash following the BP oil spill when consumers started a campaign to boycott local gas stations. The spill was not caused by service station and store franchisees, but the oil disaster affected owners all over the U.S. Consumers say “social responsibility” is the number one factor that influences their impression of a company – more than brand quality or business essentials.

Hook ‘em and book ‘em.
Sponsorship are a great hook for driving sales. For example, the sponsorship of a retail product can be used to boost shelf space and increases co-op advertising. Sponsorships can be tied to in-store displays, coupons may be printed on partner bags, and for businesses such as banks new clients come directly from the sponsored teams and venues. This next month watch for the fast food restaurant that will partner with Universal Studios for the added value of luring hungry patrons also seeking discounted Halloween Horror Night event passes.

For more information on sponsorships or if you need help creating the right sponsorship plan for your company, product or service contact me today at 407-341-9866.

Marketing: Affinity Is A Kinship Connection

New Family Members Can Mean A New Affinity

The growth and success of online retail stores is a recent phenomenon. Shoppers have begun to trust online purchases and brick and mortar companies are selling the same offerings online sold in stores. Today shoppers can browse the web easier than walking through a shopping mall. With affinity programs, people can shop at stores such as Macy's, Target, and even Expedia while contributing to a nonprofit without spending any more money than shopping on that same company's regular .com site.

About 10 years ago, a marketing phenomenon errupted known as affinity marketing. I learned about it firsthand when I was hired by a faith-based credit card company to write news releases and copy for their new Web site. A percentage of each purchase made by credit card holders went to a school, charity or mission each month that had been selected by the card holder.

A client recently asked me to share a little more about affinity marketing. She wanted to know more about how affinity marketing could be a win for their company, nonprofits and online shoppers.

Affinity Marketing...

• Promotes a brand’s products or services to a niche audience;
• Leverages other companies and individuals to promote or build awareness;
• Partners a company, buyers and an organization with a common “affinity”;
• Is as simple as an endorsement from one firm for another firm’s products or services in exchange for compensation or value;
• Means purchases result in revenue for a company and a cause;
• Means companies are cheerful givers to the community; and
• Everyone wins!

The Challenges...

• Finding the right audience;
• Thoroughly exploring affinity group unique dynamics;
• Time to develop, test, monitor, and measure messages, offers and pricing;
• Impressing buyers to shift purchasing behavior;
• Working with the benefactor to spread the word through their communication channels; and
• Database tracking of purchases through different partners for causes.

The Benefits...

• Target audiences have a stronger inclination to purchase;
• Buyers are interested in receiving benefits;
• Results are measureable;
• Messages can continually be massaged;
• Partners get paid through small percentages;
• Feedback and information flows in from participants and buyers;
• Buyers feel good about purchases that make a difference;
• Can be a low cost way to improve customer retention; and
• Customers may receive perk discounts or offers to use for another purchase. 

The Opportunities...

• Naming the program to strengthen the brand;
• Focusing on unique ideas and concepts that may not fit mass marketing;
• In a slow economy, consumers spend more easily when a purchase helps something they care about;
• Beneficiaries receive revenue without asking for donations or hosting fundraisers;
• Sales commissions are “pay as you go” rather than upfront advertising or salaries; and
• Creating interest by giving back to the community.

Examples of programs...

• Credit card companies offer custom credit cards and a percentage of each purchase is donated to a particular organization. The organization and the credit card company may promote the credit card opportunity through advertising, Web sites, brochures, signage and direct mail.
• A grocery store chain donates a percentage of purchases to a registered charity. Customers registered with the store present an identification card or phone number at the time of their purchase and a contribution is made to the charity. The grocery store may promote the donation opportunity through store signage, news releases and advertising. The charity could spread the word at meetings, through news releases, newsletters, flyers and online.
• A restaurant holds a promotion and portion of an evening's proceeds goes to a supporter. The customer knows to identify themselves with the supporter when ordering. The supporter promotes the restaurant to their members in newsletters, meetings, flyers, through public relations and on their Web site.
• A service company offers a discount and cash donation to an association when someone in the association uses their service. In return, the association promotes the service to their members though various marketing channels such as newsletters, direct mail, and on their Web site.
• A retailer offers to donate a percent of online purchases to the benefactor of a fundraising event (bike race, run, walk fundraiser). The participants hear the offer when registering, receive a coupon or flyer in their goody bag and see the offer on event signage.

Steps to set up an affinity marketing program...
1. Establish rules of engagement;
2. Determine the mutual win for everyone involved;
3. Determine the management process and proceedure;
4. Establish non-compete agreements;
5. Ensure all partners are on the team;
6. Brand the program;
7. Spread the word; and
8. Watch it work!

Done right, affinity marketing can be a very powerful marketing tool to amplify a brand's awareness by attracting new customers, enhancing the company's community relations and boosting sales. Want to set up a success affinity marketing plan? I'll help you build sales through kinship connections, so call me at 407-341-9866 or send me an email at mmonte@hotmail.com.

Fundraising Event: Welcome To My Place

A Lakeside Fundraiser

One key to having a successful fundraising event is creating the right win-win for sponsors, donors and attendees. The win for each sponsor or donor is typically different, whether that is to receive program recognition, exposing their company to attendees through signage, receiving an event tickets, goody bag inclusion, or to use as a tax write off. It is important they get something in return for giving money or donating their time and resources to the cause as well as being sure all attendees, volunteers, hosts, donors, sponsors and media leave saying WOW! that was an awesome event.

In November, I was hired by a well-known businessman to create an event raising funds for a family, and friend of his, that had fallen on hard times. Since people love to attend events hosted at the homes of the "rich and famous" or at least someone with a local celebrity status, I convinced him and his wife (God bless her!) to host an evening house/backyard VIP party at their lake home. The casual Sunday evening event featured live musicians, food stations, open bar, silent auction, live auction and there was a "$30 donation" at the door. The evening event was combined with a golf event held earlier in the day and hosted by Bay Hill Country Club (the golf fee included an evening event ticket).

For part of the silent auction, a contracted company set up signed celebrity and collectible items where they received a small percentage of what was bought. In addition, for the silent and live auction, a volunteer team and I contacted companies to secure unique items such as: a gourmet dog basket; spa packages; a kitten and a puppy with vet exam and all shots; attraction tickets with behind-the-scene tours; hotel packages to New York (including charter flight), Tampa, Tahoe, Las Vegas and Hawaii; golf rounds with dinner; bathroom vanity; exterior home lighting; packaged restaurant gift certificates; custom jewelry; candle/spa baskets; health packages; a gently used ski boat; Diva Shopping Tour; car wash/waxes; and more items that people want for themselves.

Since there really wasn't a budget, so to speak, vendors, friends and family volunteered and/or donated their services including: security (Eddie and Dee Love); check-in; live auctioneer; bartenders (Lindsey Mackail); food stations (Winter Garden Pizza, The Crepe Cart Company, Timpano's, Gator's Dockside); valet parkers (John Chipps); dance floor, a huge glowing bar and high tops (Dennis Clegg); beer and wine (Florida Beer Company and Lakeridge Winery); fire pits; black Frisbees covered with magnolia leaves for floating candles in the pool (Sherry Martin); live auctioneer (Lori Chipps); borrowed coolers and trashcans (neighbors); money collection (John Kelly); photography (Keith Lambert); videography (Nathan Weatherford); and way more people helped out than I can list.

We could not get everything donated, so there were a few hard costs that were taken out of event profits, most of which were negotiable. Those included: my event management fee (deeply discounted because it was a cause I supported in a big way); rented glassware $150; ice delivery $150; professional musicians $500 (discounted being a Sunday night); 25 rented pieces of white leather furniture $1,800 (at cost because Cort Furniture Rental was a sponsor otherwise would have been $7,500); clear plastic plates, napkins, utensils $100; rented 10-4'x8' tables and linens $250; 20 tiki torches and oil $100 (the host bought and kept for future parties); fire pit wood $75; and 2 teenage boys were each paid $50 for 10 hours work to set up and take down.

The wife of the family, benefitting from the event, made a last minute decision to attend and unexpectedly asked to speak just before the live auction. As she took the microphone, her voice began to shake. We had never met before that night, but I knew their story and felt like she needed someone to stand beside her. So, I casually moved on the stage and put my right arm around her. My intention was to be there for moral support, but the longer she talked, she began to physically lean on me to hold her up. Her words brought tears to everyone as she humbly spoke amazing words of gratitude.

In theory, we tend to think people only donate to causes they champion, but a well-organized, themed event set in a unique location is a huge draw for attendees. Donors or sponsors just want to meet desired marketing or sales goals for future payback (in this case, their win was direct exposure to attendees). Combined with the golf outing, $60,000 was raised in one day for one family.

Invited guests came early, enjoyed food, sipped cocktails, danced, shopped and stayed way later than we ever expected on a Sunday night. It was hard work on my and the host's part, but we agreed it was very fulfilling. Everyone went home with a little less in their wallet, but with a bigger heart blessed by giving to a family in need.

If you want to be sure your event has WOW! contact me to discuss your needs at mmonte@hotmail.com or 407-341-9866.

(A special thanks to my mom, Sherry Martin, queen of Southern hospitality, an award-winning brownie chef, vendor coordinator and the best ever details activator as well as my friend and sidekick, Rhonda Murphy, the queen of fun, my timeline orchestrator and an awesome onsite coordinator. I could not have made this event successful without them!)